About closet mode
Frequently Asked Questions
Why join Closet Mode?
Closet Mode is a personal styling service for busy women on the go. Through a monthly Style Box, you'll will receive hand-picked clothing items tailored to your taste, lifestyle, body type, personal needs and wants.
What is a Style Box?
By signing up, you will receive a Style Box delivered to your home each month. Each box will contain 5-7 clothing items based on your Personal Style Survey. Ready to order? Click here.
What is inside a Style Box?
Take a look. Each Style box contains items from within the style category (or categories) you select. Click here to browse what's inside.
When will I receive my Style Box?
Your Style Box will be curated and shipped by the 15th of each month. You will be able to track your order once it is on it's way.
Once you've received your package, you have 5 days to make your selections and return unwanted items.
What if I want to change my preferences?
You are in control of your style.
Make changes to your Style Box preferences at anytime. Requests must be received by the 1st of each month for changes to be reflected in your next Style Box shipment.
By completing a feedback survey, you can make changes to your Style Box categories, selections, budget or even provide feedback on specific items you've already received to help your stylist further customize your next Style Box.
Style and service that meets your changing lifestyle.
What's the cost of the service?
The monthly styling fee is $29.95 processed on the 1st of each month after the initial sign up.
A price list of all items included in your Style Box will be provided with each shipment and invoiced for after you've made your selections. Items range from $25-$150 depending on your budget, needs and wants. You have 5 days following receipt of your Style Box to make your selections and return all unwanted items.
The styling fee will be applied toward your purchase with a minimum order of $100.
What if I have a budget?
Your Style Box subscription can be customized to accommodate any budget. Be sure to specify your preference and budget when completing your personal style survey.
Items start at $25. The average cost per item is $50.
Save 20% when you keep all items.
When will I be charged?
When you sign up for a Style Box subscription, your initial styling fee of $29.95 will be charged up front in order for your stylist to begin curating items for you. Your style subscription renewal payments will then be processed on the first of each month.
You can cancel at anytime, there is no long term commitment.
What about shipping and returns?
Your style box will be shipped to you at no charge. Once your package is on its way, you will receive an email confirmation with tracking number.
Take 5 days to decide what to keep and what to return. Your monthly style fee will be credited towards a purchase of $100 or more. ITEMS BEING RETURNED MUST BE UNWORN, WITH TAGS AND LINERS STILL IN UNDERGARMENTS.
Returns are free with the included shipping label, and must be shipped within 5 days of date received. Simply arrange a pickup, or drop off with the carrier on label. No shipping costs, no hidden fees.